Introduction
At Baby Boxes.ca, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or make a purchase from us.
Information We Collect
Personal Information:
- Contact Information: Name, email address, phone number, and shipping address.
- Payment Information: Credit card details and billing address (processed through secure third-party payment processors).
- Account Information: Username and password for creating an account on our website.
- Order Information: Purchase history, product preferences, and subscription details.
Non-Personal Information:
- Device Information: IP address, browser type, operating system, and referring URLs.
- Usage Data: Pages visited, time spent on the site, and click-through data.
How We Use Your Information
To Provide Services:
- Process and fulfill your orders, including shipping and handling returns.
- Manage your subscription and account preferences.
To Improve Our Services:
- Analyze usage patterns to enhance user experience and website functionality.
- Conduct market research and gather feedback to improve our products and services.
To Communicate with You:
- Send order confirmations, shipping notifications, and customer service communications.
- Provide promotional offers, newsletters, and updates (you can opt-out at any time).
For Legal and Security Purposes:
- Comply with legal obligations and protect against fraudulent transactions.
- Safeguard the security and integrity of our website and services.
Sharing Your Information
Third-Party Service Providers:
- We share your information with third-party service providers who help us operate our business (e.g., payment processors, shipping companies, marketing platforms). These providers are obligated to protect your information and use it only for the services they provide to us.
Legal Requirements:
- We may disclose your information if required by law, in response to legal requests, or to protect our rights, property, or safety.
Cookies and Tracking Technologies
Cookies:
- We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Third-Party Analytics:
- We use third-party analytics services (e.g., Google Analytics) to collect and analyze usage data. These services may use cookies and other tracking technologies to provide insights into website performance.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Access and Update:
- You have the right to access and update your personal information by logging into your account or contacting us directly.
Opt-Out:
- You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us.
Data Deletion:
- You may request the deletion of your personal information by contacting us, subject to legal and contractual obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@babyboxes.ca